Updated at: 2023-05-03.
CANCELLATION & REFUND POLICY
This Cancellation & Refund Policy ("Policy") applies to the InAI ("Software") operated by Halal Trades ("us", "we", or "our"). Please read this Policy carefully to understand our practices regarding cancellation and refund of your subscription to our Software.
Cancellation
You may cancel your subscription to the Software at any time. To cancel your subscription, please follow the instructions provided in the account settings section of the Software or contact our customer support. Please note that upon cancellation of your subscription, you will lose access to the Software and any associated benefits, features, and services at the end of your current billing cycle.
Refunds
(a) Refund eligibility
Refunds will be considered on a case-by-case basis and will be granted at the sole discretion of Halal Trades. To be eligible for a refund, you must meet the following criteria:
i. You must submit a refund request within 30 days of the initial purchase or subscription renewal;
ii. You must provide a valid reason for requesting a refund; and
iii. You must not have violated any terms and conditions of the Software as set forth in the Terms and Conditions and Privacy Policy.
(b) Refund process
If you believe you are eligible for a refund, please contact our customer support at [Contact Information] with your refund request, including your name, email address, order number, and a detailed explanation of the reason for the refund request. We will review your request and respond to you within a reasonable time. If your refund request is approved, we will initiate a refund to your original method of payment. You will receive the refund within a certain number of days, depending on your card issuer's or payment provider's policies.
(c) Partial refunds
In certain cases, Halal Trades may, at its sole discretion, grant partial refunds for unused portions of the subscription period.
No Refunds for Promotions and Discounted Subscriptions
Please note that if you have purchased a subscription to the Software through a promotion or at a discounted rate, you will not be eligible for a refund. All promotional and discounted sales are final.
Changes to this Policy
We reserve the right, at our sole discretion, to modify or replace this Policy at any time. By continuing to access or use our Software after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Software.
Contact Us
If you have any questions about this Cancellation & Refund Policy, please contact us. By using the Software, you agree to be bound by this Cancellation & Refund Policy. If you do not agree to all the terms and conditions, then you may not access the Software or use any services provided by Halal Trades.